Dear customer we are clearly in a period of time that most have never seen before. We at Savoy Palmz Hotel want you to know that we remain focused on our customers and partners while doing everything we can to protect our employees.
Flexibility on your travel plans.
For new reservations, we recognize the need for flexibility in your travel plans as well. Our flexible rates and special rates will now allow you to cancel up to 72 hours prior to your arrival, where applicable. This is valid for bookings made directly with the hotel, from our brand website (www.savoypalmz.com).
We Clean. We Care. We Welcome.
In this pandemic and global fight against Covid-19, we have stepped up precautionary measures to ensure that our hotel is a welcoming sanctuary for our guests. Complementing mandatory preventive measures by government authorities and hygiene accreditations, we have launched the “We Clean. We Care. We Welcome.” initiative which establishes exhaustive measures that focuses on all touchpoints of any interaction to ensure that every stay with us is safe, clean and comfortable and that the well-being of our employees are safeguarded.
Measures under the initiative include:
We clean our hotels rigorously to ensure a comfortable stay for guests by implementing 10 key hallmarks of cleanliness and safety.
We care for employees by introducing additional measures that have been undertaken to create an environment that ensures their safety and well-being.
We welcome our guests with the same warmth, eagerness and hospitality that SPH has always been known for. All our employees stand united and are fully committed towards overcoming these trying times together.
We hope that you and those around you are and remain safe. We are privileged to have you as a customer and even in this unprecedented situation, are working hard to continue serving you as you expect. Thank you for your business, your friendship, and your trust.